Services

Start with the outcome you need.

Four ways we help, in the order most firms use them. Each one answers a question you already have and ends in something you can hold.

Start where you are

What are you trying to fix?

Start here · Diagnose

Find your best AI starting point.

Why this fits
Start with the free AI Check, then Diagnose. It looks at your real roles and prices each move, so the first conversation is about numbers, not opinions.
The first thing to buy
AI Starting Point Diagnostic
What you receive
  • A per role call: automate, augment, keep, or re-source
  • A costed roadmap over the horizon you set
  • A client ready report your board can read
Take the free AI Check first

Read about Diagnose in full

Four stops, in the order most firms use them.

  1. 01 · Diagnose

    Find your best AI starting point.

    First step: Diagnostic for one function, on your real roles

    What you can buy: AI Starting Point Diagnostic, Role and Work Opportunity Assessment

    Read about Diagnose
  2. 02 · Adopt

    Help your team use AI with confidence.

    First step: Adoption kickoff: readiness check, foundations workshop, policy starter

    What you can buy: Team AI Enablement

    Read about Adopt
  3. 03 · Build and run

    Turn AI ideas into working workflows.

    First step: One workflow, built and run for a quarter

    What you can buy: AI Workflow Setup

    Read about Build and run
  4. 04 · Prove

    Measure what AI is improving.

    First step: Quarterly value review

    What you can buy: AI Value Review

    Read about Prove

Sold on their own

Products you can buy without a line.

Each runs in the same workspace and feeds the lines above. Buy one alone, or add it to the line it fits.

AI readiness assessment

Where does each team stand today, and who is ready to move first?

A short instrument for staff and one for managers, pooled by team and never shown below five people, with a consultant read on the conditions around each group.

PractOps OS Aware

Is the work really where people say it is?

Observed work signals from the client's own systems, read at team level and never for one person, set against the declared task inventory.

Change readiness pulse

Will our people carry the plan, and what do we say to them?

A pulse survey for managers and team leads before and after the change, answered by name and never shared with their team, and a communications playbook fitted to the roadmap.

AI Operating Partner

Who keeps our AI workflows working and tells us each quarter what they are worth?

One monthly relationship after a build: we run and watch the workflows we built, and each quarter we measure what they are worth and revise the plan with you.

Agent Manager

Who runs our AI agents, checks their work, and decides when a person has to step in?

We break a process into agent workflows, define what good output looks like, watch every agent, handle escalations, and set when AI acts alone and when a person approves.

PractOps OS Second Opinion

Someone built AI or automation for us and it is not delivering. Why, and is it worth fixing?

An outside review of AI and automation work built by an agency, a freelancer, or someone who has left. Priced per workflow, and you keep the fix list whether or not we do the fix.

Download the one-page sheet (PDF)

Coming soon

  • Product assessment: Is this product, vendor or system worth what we pay, and what should change?
  • Catchment: Which requests from customers and staff matter most, and which should go to our vendors?

What we're working on next

Not yet offered on their own. Ask us about any of them.

  • AI Governance Starter: What rules, ownership, and safeguards do we need? Part of Adopt.
  • Managed AI Workflow Operations: Who keeps our AI workflows reliable after launch? Part of Build and run.
  • Quarterly AI Portfolio Review: Which AI initiatives should we scale, pause, stop, or fund? Part of Prove.

Not sure which line?

Tell us where you are. The first conversation is free and ends with a recommendation, which may be to start small, or to wait.

How it works